Reference

gaswin Privacy Policy for Your Account

gaswin Privacy Policy explains what we collect before you enter the lobby, why we use it, and how you can ask us to change or remove eligible details.

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HELP WITH YOUR DATA

Privacy Questions Near Your Account

A clear contact route matters when a phone check, wallet reference, or access request needs explanation.

Account privacy request Use the account support route to ask what details are linked to your profile…
Wallet record check For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account references, send the receipt…
Access concern If signing in from a new phone triggers an account check, contact us through…
DATA HANDLING

What We Do With Your Details

Privacy controls work best when each account step has a clear purpose. We use details to connect your sign-in, phone verification, wallet status, and support requests, then limit access to records needed…

Account records

We keep the profile details needed to create and protect your account, including contact references and phone verification results. You can ask us to correct a detail that no longer matches your current account.

Payment references

A DANA, OVO, GoPay, or QRIS receipt may be stored as a reference for matching status. We do not need your wallet PIN to confirm that a transaction belongs to your account.

Device activity

Browser and device signals can show when an account is opened from a new phone or location. We use them to investigate unusual access and may request phone confirmation before entry.

Cookie choices

Cookies can remember sign-in preferences, help maintain an account session, and show which policy page was opened. You can manage cookie settings through your browser, though some account functions may then need another sign-in.

Retention period

We retain account, payment-status, and support records only as long as needed for the stated service, security, dispute, or legal purpose. A deletion request may be limited where a record must be kept.

Change requests

To request access, correction, or deletion, contact support from your account and describe the exact record involved. We may verify ownership before changing details connected with DANA, OVO, GoPay, or QRIS.

Privacy Policy Answers for Indonesia

The questions below address the privacy points most relevant before you open an account: data collected during phone verification, wallet references, device activity, cookies, retention, and requests for access or correction. We keep each answer tied to the gaswin Privacy Policy so you can decide what to do next without searching through unrelated account material.

It covers account details, phone verification, sign-in activity, device signals, support messages, and payment-status references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use.

Phone verification helps connect the account to the person opening it and can support an access check from a new phone. We use the result for account protection and applicable legal requirements.

No. We may keep a receipt or transaction reference to match payment status, but your DANA, OVO, GoPay, or QRIS PIN remains with the relevant wallet provider.

Yes. Send an account support request describing the records you want to see. We may confirm account ownership first, then respond according to applicable privacy rules and retention duties.

Use the support path inside your account and identify the field that is wrong, such as a contact reference. We may request a verification step before changing information tied to payment status.

Cookies can maintain a signed-in session, remember selected settings, and help us understand which policy page you opened. Browser controls let you remove or restrict them, with possible sign-in effects.

The policy describes our general handling of account and payment-status data, while access or eligibility depends on local law. Where local law permits, we provide the account paths described here.

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